Privacy Policy | Clarena Retail Store

Clarena Retail Store Privacy Policy

https://www.e-clarena.eu

("Store")

Dear User!

We care about your privacy and we want you to feel comfortable while using our services. Therefore, we present you the most important information about our rules of processing your personal data and the cookies which are used on our website.

The following information has been prepared in accordance with The General Data Protection Regulation (GDPR).

PERSONAL DATA ADMINISTRATOR

"POPŁAWSKA GROUP SPÓŁKA KOMANDYTOWA" with its registered office at ul. Clareny 2, 51-361 Wilczyce, registered in the National Court Register (register of entrepreneurs kept by the District Court in Wrocław Fabryczna in Wrocław, IX Economic Department of the National Court Register) under KRS [National Court Register] 0000302611, NIP [Polish National Tax Identification Number]: 8961390845, REGON [Polish National Business Tax Identification Number]: 02010434000000.

If you would like to contact us in connection with the processing of your personal data, please write to us at our e-mail address: iod@clarena.pl

PERSONAL DATA AND PRIVACY

Your data is processed by us for the purposes related to the operation of the Store and the provision of services offered in it. Below you will find detailed information on the processing of your data depending on your actions.

WE PROCESS YOUR PERSONAL DATA IN THE FOLLOWING SITUATIONS:

1. when you place your order in the Store

For what purpose?
For the purposes of processing your order
On what grounds?
a contract of sale or action taken at your request to conclude a contract of sale (Article 6(1)(b) GDPR)	a legal obligation requiring us to process your personal data (Article 6(1)(c) GDPR)
How long?
for the duration of the sales contract	until the expiry of the legal accounting obligation
In addition, your data will be processed until the end of the claim period. (more information on this subject can be found in Table 8)
What happens if I don't provide the data?
you will not be able to place an order

2. when you create an account with the Store

For what purpose?

execution of the agreement on maintaining an account in the Store

On what grounds?

service contract or action taken at your request to conclude a service contract (Article 6(1)(b) GDPR)

How long?

until you delete your account

In addition, your data will be processed until the end of the claim period.
(more information on this subject can be found in Table 8)

What happens if I don't provide the data?

you will not be able to create an account and use account options such as viewing your order history or checking the order status

3. when you contact us (e.g. to ask a question)

For what purpose?

handling your enquiries or requests

On what grounds?

a contract or actions taken at your request to conclude a contract (Article 6(1)(b) of the GDPR)?if your request or report concerns a contract to which we are or may be a party

our legitimate interest in processing your data for the purpose of communication with you (Article 6(1)(f) of the GDPR)?if your enquiry or application has no connection with the contract

How long?

until the order is executed and until the duties related to the accounting principles have expired*

until we uphold your opposition with respect to data-processing *

In addition, your data will be processed until the end of the claim period.
(more information on this subject can be found in Table 8)

What happens if I don't provide the data?

We will not be able to respond to your inquiry or request.

4. when you access our website with browser settings that allow you to conduct marketing activities

For what purpose?

direct marketing, including the display of personalized advertisements
(You can read more about this in the "Marketing Activities" and "Cookies" sections of this Privacy Policy).

On what grounds?

our legitimate interest in the processing of data for the aforementioned purpose

(Article 6(1)(f) GDPR)

How long?

until the cookie expires or until we take into account your objection to the processing *

In addition, your data will be processed until the end of the claim period.
(more information on this subject can be found in Table 8)

What happens if I don't provide the data?

no possibility of receiving suggestions for products or services you might be interested in

5. when you access our website with browser settings that allow you to perform analytic activities

For what purpose?

analysing how you use and navigate the website of the Store to tailor the website to your needs and behaviour (read more about this in the "Analytical Activities" and "Cookies" sections of the Privacy Policy)

On what grounds?

our legitimate interest in the processing of data for the aforementioned purpose
(Article 6(1)(f) GDPR)

How long?

until the cookie expires or until we take into account your objection to the processing *

In addition, your data will be processed until the end of the claim period.
(more information on this subject can be found in Table 8)

What happens if I don't provide the data?

we will not take into account your preferences regarding the use of the Store when working on its accessibility and intuitiveness

6. when you agree to receive marketing content from us (e.g. information about special offers) - including the newsletter

For what purpose?

dispatching of marketing information, especially special offers

On what grounds?

Your agreement to our marketing activities ((Article 6(1)(a) GDPR)

How long?

until you withdraw your consent?remember, you can withdraw your consent at any time. The processing of data until your consent is revoked is lawful.

In addition, your data will be processed until the end of the claim period.
(more information on this subject can be found in Table 8)

What happens if I don't provide the data?

You will not be able to receive our marketing materials, including information about our special offers.

7. when you take action that may give rise to claims regarding the Store or our services

For what purpose?

the determination, pursuit or defence of claims by the Parties relating to the contract concluded or to the services provided

On what grounds?

our legitimate interest in processing personal data for the aforementioned purpose (Article 6(1)(f) GDPR)

How long?

until the expiry of the statute of limitations or until we take into account your objection to the processing *

What happens if I don't provide the data?

no possibility of establishing, pursuing or defending claims

*depending on which is applicable in the given case and which will occur first

MARKETING ACTIVITIES

We perform profiling on the Store?also based on your activities if your browser settings allow it. Profiling is an automatic assessment of which products or services you may be interested in and it uses information about the content displayed by you. In this way, the advertisements for products or services displayed on the online services you use will be more relevant to you and your needs.

The profiling that we perform does not result in decisions that have legal effect on you or that affect you in any similar manner.

ANALYTICAL ACTIVITIES

We conduct analytical activities within the Store to make it more intuitive and accessible?also based on your activities if your browser settings allow it. As part of the analysis we will take into account the way in which you move around the Store?for example, how much time you spend on a given subpage, or which places in the Store you click on. Thanks to this we can adjust the layout and appearance of the Store and the content posted in it to the needs of the Users.

DATA SECURITY

When processing your personal data, we use organisational and technical measures in accordance with applicable laws, including SSL encryption.

YOUR RIGHTS

You have the right to request:

access to your personal data (Article 15 of the GDPR),
amendment of your personal data (Article 16 of the GDPR),
removal of your personal data (Article 17 of the GDPR),
restriction on the processing of your personal data (Article 18 of the GDPR),
the transfer of your personal data to another administrator (Article 20 of the GDPR).

As well as:

to object at any time to the processing of your data:

for reasons related to your particular situation, to the processing of personal data concerning you based on Article 6(1)(f) of the GDPR (i.e. the legitimate interests we pursue), including profiling (Article 21(1) of the GDPR);
if personal data are processed for the purposes of direct marketing, including profiling, insofar as the processing is related to such direct marketing (Article 21(2) GDPR).

If you believe that your data is being processed illegally, you may file a complaint with the President of the Office for the Protection of Personal Data.

COOKIES

Our Store, like most websites, uses cookies. These files:

are Stored in the memory of your device (computer, phone, etc.);
do not change the settings of your device.

You can use the appropriate options in your browser at any time:

delete cookies,
block the use of cookies in the future.

Cookies are used for this Store for:

statistical purposes
marketing purposes.

To learn how to manage cookies, including how to disable cookies in your browser, you can use the help file of your browser. You can learn more about this by pressing the F1 key in your browser. In addition, you can find relevant tips on the following pages, depending on the browser you are using:

If you do not disable the use of cookies in your browser settings, it means that you agree to the use of cookies.

We use cookies in accordance with data processing policy established by Facebook and Google. The relevant rules of policy and documents introduced by Facebook and Google also determine the period of data-processing – please see the links below:
Some of our partner entities use cookies stored on our web-server to provide us with marketing and analytical services – you can learn more about this from the table below.

A table showing types of cookies files applicable for Facebook services:
https://www.facebook.com/policy/cookies/

A table showing types of cookies files applicable for Google services:
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=pl

The cookies Stored on the Store are used by those who provide marketing and analytics services to us?see the table below for more information.

You can find more information about cookies on Wikipedia.

EXTERNAL SERVICES / DATA RECIPIENTS

We use the services of external entities that support us in running our business. We entrust them with the processing of your data?these entities process your data only on our official request.

Below you will find a list of recipients of your data:

ACTION	DATA RECIPIENTS	TRANSFER OF DATA OUTSIDE THE EUROPEAN UNION
every action taken in connection with the Store	host provider	not applicable
	an entity providing us with technical support/IT	not applicable
	persons cooperating with us on the basis of civil law contracts, supporting our current activity	not applicable
when you access our website with browser settings that allow you to conduct marketing activities	an entity providing marketing services	Yes?United States of America
when you access our website with browser settings that allow you to perform analytic activities	an entity facilitating the optimization of the website	Yes?United States of America
	an entity providing statistics for the Store	Yes?United States of America
when you place your order at the Store	payment provider	not applicable
	an entity ensuring the delivery of goods?unless you have chosen the option of personal collection	not applicable
	a software supplier facilitating the operation of the business	not applicable
when you sign up for the newsletter	an entity ensuring the sending of a newsletter	not applicable
your use of services provided to us in connection with the Store through social networking sites	social networks	Yes?United States of America

Moreover:

We entrust your personal data to the relevant public authorities to the extent that we are obliged to make the data available to them.

THE TRANSFER OF PERSONAL DATA TO COUNTRIES OUTSIDE THE EUROPEAN UNION

** With regards to the above, your personal data may also be processed by entities outside the European Union. The appropriate level of protection of your data, including through the use of appropriate safeguards, is ensured:

Application of standard data protection clauses adopted by the European Commission, as referred to in art. 46 sec. 2 (c) of the GDPR.